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Decentralisation of registration of Call Centres (Domestic and International) under ‘Other Service Provider’ (OSP) category and Telemarketers under ‘Telemarketing’ category from DoT (HQ) to the field units of VTM Cells.



It has been constant endeavour of the Government to usher in policy decisions that could facilitate better telecommunications facilities to the people as per National Telecom Policy 1999.

2. Government has now decided to decentralize the registrations of call centres (Domestic and International) under the ‘Other Service Provider’ (OSP) category and the Telemarketers under ‘Telemarketing’ category from the Department of Telecom (Headquarters) to the respective Vigilance Telecom Monitoring (VTM) Cells of the following 10 circles in the first phase with effect from 01.09.2007 :-


Sl
Name of Circle
Office Address of VTM
Area of jurisdiction of
No.


VTM
1
Tamil Nadu
5th floor, LIC Building,
Tamilnadu Tel. Circle


No.1544, Trichy Road,



Coimbatore- 641 018

2
Karnataka
II Floor, Aminity Block, Palace
Karnataka Tel. Circle


Road, Bangalore-560001
excluding Bangalore Tel.



Distt.
3
Andhra Pradesh
D-11, Telecom officer's
AP Tel. Circle excluding


Complex,
Hyderabad Tel. Distt.


Tikkel Road, Mogalrajpuram,



Vijayawada - 520 010,  AP

4
Maharashtra
1st Floor Khamla Telephone
Maharashtra excluding


Exch. Khamla Nagpur-440025
Pune Tel. Distt.




5
Delhi
5/6th Floor, MTNL Telephone
Delhi including Ghaziabad,


Exchange Building,
Noida, Faridabad, &


Nehru Place, N Delhi-19.
Gurgaon
6
Haryana
3rd Floor , Room # 314,
Haryana Tel. Circle


Telephone Exchange Building,



Mall Road, Ambala Cantt,



Ambala.

7
Gujarat
1st Floor, P&T Administrative
Gujarat excluding


Building, Khanpur, Ahmedabad-
Ahmedabad Tel. Distt.


380001







-2 -

8
Kolkata
82, Bullygunj Place, II Floor,
Kolkata  Service Area


Near Convergence Hall,



Kolkata-700019

9
Chennai
3rd Floor, Kellys Telephone
Chennai Metro Distt. &


Exchange, 22 Kellys Road,
Pondicherry Tel Distt.


Chennai-10.

10
Mumbai
4th Floor, Versova Tele
Mumbai Metro Distt.


Exchange Bldg, S V Road,



MHADA, SVP Nagar,



Andheri(W), Mumbai - 400053.



3.            Accordingly with effect from 01.09.2007, the OSPs seeking registration of call centres (Domestic and International) in the above 10 circles should apply directly to the Heads of the respective VTM Cells as per location of the proposed call centres and for remaining circles to Under Secretary(CS-I), Department of Telecom, Sanchar Bhawan, New Delhi.

4.            Similarly, while Telemarketers applying for registration under ‘Telemarketing’ category with effect from 01.09.2007 will continue to apply to the Service Providers for provisional registration, the Service Providers will forward the applications to the respective VTM Cells as per location of the proposed telemarketing centres in the case of the above 10 circles and for remaining circles to Director(CS-I), DoT, Sanchar Bhavan, New Delhi.

5.             The terms and conditions for registration under OSP category and ‘Telemarketing’ category shall remain the same as available on the website dot.gov.in. A list of the Heads of the VTM Cells with Postal Address/Tel/Fax is also available on the above website.


Forwarded to the Director (Media & Communication) , Press Information Bureau, Government of India, New Delhi, for issuing the Press Note and giving it wide publicity.